Suzuki dealer

I am delighted with the overall experience from the enquiry, sales to after sales service. Matthew is always friendly and helpful in assisting me with the purchase of my first Suzuki Swift. Ryan has been very helpful and patient in resolving the phone connection issue. Thanks to the team.

we were told our clutch had to be replaced for over $2000 and it wasn't going to be replaced under our new car warranty. Envirotune in Greenfields looked at the same car, the clutch was able to be used for another 40km but the new clutch costs around $1200. Front counter needed to have more training in this position in this field. Everyone in the garage needed to have more communication with eachother as front counter had lack of information and knowledge. we also were led to believe we had to get new clutch when we didnt and I did expect a bigger garage to have cheaper parts than a smaller garage. Envirotune in Greenfields is good so have a look

Gardner Suzuki has never failed my family with providing the best pricing on cars and customer service. We bought a Suzuki in April 2023 from Matthew P, and have just gone back to get a second Suzuki from him. Matt is a fantastic salesman. He is friendly, genuine and not pushy. He listened to our needs and budget, he advised us accordingly showing us all our options, he is dedicated to delivering good customer service. We highly recommend Gardner Autos and Suzuki, especially Matt!

Bill in Sales has always been a pleasure to deal with. He's very friendly, professional and informative. He has sold me vehicles in the past and I have always been provided with the best service possible.Ask for Bill in Sales if ever you are looking to get a great experience in purchasing a car...5 stars!!!

I purchased my first brand new car from Melville Suzuki after reading the reviews on Google. I didn't want the hassle of a pushy car salesmen as I just wanted the process to be an enjoyable and exciting one and not feel like I was being pressured into something I didn't want. I can safely say that the team at Melville Suzuki made me feel very comfortable. I enjoyed the experience and was very eager to make my first real 'adult' purchase. We had Paul help us through the process - He was exceptional. Very easy going , fantastic customer service, didn't pressure me into anything I didn't want and had fabulous communication even after the deal was made in regards to delivery and helping with my personalised plates making sure they were all changed over ready to go. Dealing with Paul definitely made the experience a lot more relaxing for me.I do want to leave some disappointing feedback regarding the finance lady. She was very rude and forceful. After having a such a wonderful experience with Paul we were then taken to see the finance lady, she didn't introduce herself to us, or congratulate me on the purchase of my car unlike the rest of the staff who all said congratulations as I walked past. I had to tell her that I had decided to get a loan from the bank and not use their finance but she made myself and my partner both feel like we didn't have a choice and that I had to finance through her, after telling her multiple times that we had the loan ready to go she got very frustrated with us and after I paid my deposit she ended up just showing us the door so we could leave. Unfortunately that was the attitude we were trying to avoid by coming to Melville Suzuki. But other than that, we had fantastic service from everyone and I absolutely love my new car!

I can’t speak highly enough about Phillip.Everything was arranged via email/ phone as I live in Bunbury, great communication and such a hassle-free process.The car was ready for delivery prior to my specified time.He explained the processes in an easy to understand manner and came across as a trustworthy person and dealer.

I had a booking for 7:30 am for the first service of my car. Booking confirmed by a message from the company. It was advised over the phone at the time of booking that the service takes appr 40 mins.It's 9:10 am as I am writing this review. Still waiting for my car. Because it's the office that opens at 7:30

Big thank you to Nevin for helping me upgraded my car!! Thanks for making the swap super easy and for looking after me. I appreciate the team at Midland Suzuki/Mitsubishi for always going above and beyond to keep me happy.

I've had a wonderful experience at Gardner's. Ryan has been wonderful with helping me with setting up my car systems. Blue tooth etc.

Customer service 0 - no apology for making me wait.Punctuality 0- they had a whole day to service the car and still made me wait an hour after agreeing on a pick up time. Ps the car was dropped the day before the service.Organisation 0- one safety part was told to be replaced at the time of the service, however it wasn’t even available and now I have to wait 2 more weeks.